Submitting the quote form is a request for pricing, not a binding order. [Describe how a quote becomes a confirmed order — e.g., signed proof approval, deposit received, etc.]
[Describe your actual payment terms here — e.g., deposit percentage required to begin production, when the balance is due, accepted payment methods, and your policy for returning unused blanks, including any restocking fee.]
[Describe your sample/proof approval process and what happens if a client requests changes after approval.]
[State clearly who owns final artwork and production files — typically the client, once paid in full — and any rights Secret Merch retains, if any, such as using finished work in a portfolio.]
[Describe how shipping timelines and delays are handled, and who bears the cost/risk of loss in transit.]
[This section defines the maximum you're liable for if something goes wrong — get this reviewed carefully by a lawyer.]
Questions about these terms? Email [your real contact email].